Working with Influencers has a lot of moving parts. You have to get them the product, getting the post up, then monitoring the analytics. However, there is one crucial thing all influencers must do when you work with them. That is they have to disclose that this is a paid post. Disclosure may seem like […]
January 2020
Best Practices in Social Media Customer Service
If you are a social media or community manager, doing customer service is just part of the job. When I was a Social Media Manager for a large craft company, I was the only person doing Social Media Customer service. This goes beyond just answering questions on posts, but issues consumers are having with the […]