Timothy Goleman, August 30, 2024Customer service is an essential part of social media management. Often, it’s one of the first places our customers reach out for assistance when something has gone wrong or when something far exceeds their expectations. But more often than not, customers come to have an issue solved! Why Do Customers Use Social Media to Reach […]
Timothy Goleman, July 22, 2024Consistency when posting on social media is crucial. Despite struggling with this, there are strategies to ensure consistent content, even when busy! POSTING STRATEGY Embrace the power of a weekly posting strategy. It’s not just a plan, it’s your roadmap to staying organized and in control of your social media content. If you are busy […]
Timothy Goleman, September 19, 2023Since the sale of Twitter, the hyperbolic statements saying “This is the end of Twitter” have been told many times. However, the service is about to make a massive change affecting all users. “Tech billionaire Elon Musk said he plans to start charging all users of X, his social media platform formerly known as Twitter. “We […]
Timothy Goleman, April 27, 2023Social media has become an integral part of our lives. It’s where we connect with friends, family, and colleagues, and it’s where we get our news and entertainment. Podcast Rocket with Christina Warren and Simone De Rochefort, where they were talking about the Verge article “Social media is doomed to die” by Ellis Hamburger (https://www.theverge.com/2023/4/18/23672769/social-media-inevitable-death-monetization-growth-hacks). […]
Timothy Goleman, April 6, 2023Social Media should be a tool that helps most small businesses reach new customers and engage with current customers through direct communication with these customers. However, Facebook makes managing pages much harder for small/medium-sized companies (SMBs). As a Small Business owner, I want tools that help me maximize my time rather than complicate and add […]
Timothy Goleman, April 25, 2022One of the most asked questions in small businesses is, “When is the best time to post?” The answer we give most is “It depends.” I know many companies hate this answer, but it does depend on when your followers are online. Most social media sites give businesses a “When your followers are online” section. […]
Timothy Goleman, March 1, 2022IGTV is officially going away. Instagram announced on March 28th that they would end support for the app and pull it from the Apple and Google Play Stores. If you go, “What is IGTV?” Don’t worry, you aren’t alone. It never caught on with brands or the general public. When it was launched in 2018, […]
Timothy Goleman, February 2, 2022It’s no secret that I love Las Vegas. Vegas is one of my happy places. I mean a lot; my Instagram is pics of the city. My dream job used to be a social media manager at a casino. After the hit of COVID, the entire industry has changed. In my recent e-book “50 Social […]
Timothy Goleman, January 24, 2022When you start thinking of social media post ideas, do you draw a blank? Do you wish you had more variety in your social media posts? Lastly, do you want some fresh ideas for your social media posts? If you said yes to any of those questions, I have an e-book that you will need […]
Timothy Goleman, January 19, 2022Hootsuite just released their 2022 Social Media Trends report. This report is packed with data about social trends that are rising and falling. Such as, the big three social media sites (Facebook, Instagram, and LinkedIn) are on the decline. Which networks should you be checking out to reach your business goals? According to their survey […]