First, let me say sorry for my abrupt disappearance. I had a few health issues that made me not up to blogging or podcasting. I have since recovered and will be back to blogging and podcasting! I will say I missed not writing about social the last two weeks! Can we all raise a voice […]

Twitter is a great tool for marketing and customer service. It can be done in real time and reach the customer when they need the help. However, the 140 character limit can be a bit of a burden. You and the customer could send several dozen messages back and forth. Also you could be dealing […]

Have you ever wanted to tell a story with posts from Twitter? But you’re stuck with adding each embed one right after the other. After a while it seems like the embeds will never end? If you have to show over 2-3 Tweets, it just looks cluttered. Each one of the tweets is separate and […]

Its official, Twitter is getting polling. I reported a few weeks ago about Twitter was testing out polling. Yesterday they Twitter announced the polling would be rolling out to all users on iOS, Android and the web. Previously, the only way to do a poll was to ask a question and have people reply with a […]

Over the last few weeks there have been plenty of rumors on what is going to happen to Twitter. The biggest has been the report of them  ditching the 140 character limit. It still up in the air and as of Monday Jack Dorsey is the CEO of Twitter. He was a co-founder of the service […]

  This is the latest rumor running around the internet. This was a feature that Facebook had for pages but eventually removed. It was a great feature I wished they still had enabled. It allowed for a lot more interaction with fans on a variety of topics you could create. The Next Web is one site […]

I used to hate the Twitter app. It was the last resort for me to use it for anything. It sat on my devices for years before I started to use it. During this time I used Hootsuite, TweetBot and a few others. Each of them seemed to work way better than the official Twitter […]

If you logged into Twitter on the web you may have noticed something different. I did the other day and I couldn’t quite put my finger on it. I thought maybe they did a slight redesign of the page. It wasn’t till I started reading some blogs that they pointed out what Twitter had changed. They […]

Twitter rolled out the new Profile pages last night for everyone. They have been in beta for a select few profiles. Here is what you need to know: The Header image is wider – Twitter suggests a recommended size of 1500×500 pixels. Unlike Facebook you can use a slider bar to zoom and reposition the […]

Have you ever had a Twitter conversation that has so many people you have to tag, that there isn’t any room to include a message? This phenomenon has a name but for the life of me I can’t remember what it is. This is true around conferences and other big events. Its nearly impossible to […]