Timothy Goleman, August 14, 2015One of the worst things on social media is a crisis. Something has gone wrong and you now face the wrath of the pubic. Was it a mistake? Were you hacked? Was it a lack of judgment? Any of these can cause one. Some of these are definitely preventable. You can take steps to prevent […]
Timothy Goleman, August 13, 2015I used to hate the Twitter app. It was the last resort for me to use it for anything. It sat on my devices for years before I started to use it. During this time I used Hootsuite, TweetBot and a few others. Each of them seemed to work way better than the official Twitter […]
Timothy Goleman, August 12, 2015I was super excited to see the Instagram integration into Hootsuite. I wasn’t sure how well it would work. I assumed it would be something similar to Curalate. That is you have a app, it notifies you to post the picture and you send it to Instagram. The set up of the service is very […]
Timothy Goleman, August 11, 2015I posted yesterday about Social Media Customer Service. Today I discuss when you get a difficult person on your social media account. It is not a matter of if, but when you will have someone to be outspoken on your page. I use the term outspoken very loosely. There are many reasons why a person […]
Timothy Goleman, August 10, 2015If you had to stop and think about this answer you are already behind. More and more customers are wanting to talk directly to the brand via Facebook or Twitter. And they want an answer right then and now two hours later! This may sound demanding but this is quickly becoming the norm in […]
Timothy Goleman, August 7, 2015Facebook is not one of those networks that stands still. Facebook is constantly innovating their service for the users and businesses. Sometimes these are great changes and other times they fail. This is the thing I like about Facebook. They aren’t afraid to fail at doing something different. One change they announced last year was the new messaging […]
Timothy Goleman, August 6, 2015I’m sure many of you have heard of a Social Media Editorial Calendar. But, what is it for? and what do you do with it? The editorial calendar can come in many forms. It could be part of your calendar in Outlook/Calendar or a spread sheet. The purpose of the document is to organize all […]
Timothy Goleman, August 5, 2015In a post earlier this month I mentioned that Instagram is one of the few social networks where you can’t schedule your posts. That has changed as of this week. Instagram announced a new API that allows brand to schedule ads and posts. Social Times posted about the new API yesterday. This was great news. […]
Timothy Goleman, August 4, 2015One of the best apps on the market is Google’s SnapSeed. If you aren’t familiar with SnapSeed, it’s an image editing App. You can do many things with the app that you can do with Photoshop. Unlike Photoshop, Snapseed is FREE. Yup, its totally free and there are no in-app purchases. This tutorial was done […]
Timothy Goleman, August 3, 2015If you are like me, you want to have something different for your posts than boring stock images. How many pictures of people sitting around a conference table can we see? Or ballon/stick figures? It all runs together and looks pretty generic. You need something that is going to stand out and get you […]