Timothy Goleman, August 26, 2015Facebook has entered the live streaming arena. Before you get too excited, its currently just for verified pages through the Mentions App. Mentions is only available to pages and not verified profiles. It would be fair to say that most of us will not have access to this feature just yet. This feature is very […]
Timothy Goleman, August 20, 2015I loved the Socialnomics Video. Erik Qualman hasn’t updated this since 2014, but it’s fun to watch. I wished he still did them but I remember seeing the first one back in 2008 and it was so empowering.
Timothy Goleman, August 19, 2015This is a common problem with Facebook. You create the perfect post and it gets lost in the news feed. What is there was a way for your fans to see your posts? I hear many going you can do that with an ad. That is correct but what if there […]
Timothy Goleman, August 17, 2015This week I am traveling and won’t be sitting in front of my computer. As I have told friends many times that I could run my business on my phone. You maybe asking how can I do this? I do this with the help of many apps! I can’t rely on just one, I have […]
Timothy Goleman, August 14, 2015One of the worst things on social media is a crisis. Something has gone wrong and you now face the wrath of the pubic. Was it a mistake? Were you hacked? Was it a lack of judgment? Any of these can cause one. Some of these are definitely preventable. You can take steps to prevent […]
Timothy Goleman, August 13, 2015I used to hate the Twitter app. It was the last resort for me to use it for anything. It sat on my devices for years before I started to use it. During this time I used Hootsuite, TweetBot and a few others. Each of them seemed to work way better than the official Twitter […]
Timothy Goleman, August 12, 2015I was super excited to see the Instagram integration into Hootsuite. I wasn’t sure how well it would work. I assumed it would be something similar to Curalate. That is you have a app, it notifies you to post the picture and you send it to Instagram. The set up of the service is very […]
Timothy Goleman, August 11, 2015I posted yesterday about Social Media Customer Service. Today I discuss when you get a difficult person on your social media account. It is not a matter of if, but when you will have someone to be outspoken on your page. I use the term outspoken very loosely. There are many reasons why a person […]
Timothy Goleman, August 10, 2015If you had to stop and think about this answer you are already behind. More and more customers are wanting to talk directly to the brand via Facebook or Twitter. And they want an answer right then and now two hours later! This may sound demanding but this is quickly becoming the norm in […]
Timothy Goleman, August 7, 2015Facebook is not one of those networks that stands still. Facebook is constantly innovating their service for the users and businesses. Sometimes these are great changes and other times they fail. This is the thing I like about Facebook. They aren’t afraid to fail at doing something different. One change they announced last year was the new messaging […]
