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New Facebook Messaging To Help Social Customer Service

Facebook is not one of those networks that stands still. Facebook is constantly innovating their service for the users and businesses. Sometimes these are great changes and other times they fail. This is the thing I like about Facebook. They aren’t afraid to fail at doing something different.  One change they announced last year was the new messaging […]

Social Media Marketing Automation – It is a good thing? 

  Social Media Marketing Automation is when you schedule your social media posts over a day or week. This can be done through various social media management programs. They can range from small to enterprise sized systems. My personal favorite is HootSuite. It allows you to schedule Twitter and Facebook posts to go live at […]

SBSS – Facebook takes on YouTube

Facebook until recently hasn’t been a place most businesses housed videos. Videos always seemed to be the step child to photos on Facebook. The analytics for videos were lacking for in depth understand of how your users were watching your videos. This past year at f8, Facebook has put effort into beefing up their video […]