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New Facebook Messaging To Help Social Customer Service

Facebook is not one of those networks that stands still. Facebook is constantly innovating their service for the users and businesses. Sometimes these are great changes and other times they fail. This is the thing I like about Facebook. They aren’t afraid to fail at doing something different.  One change they announced last year was the new messaging […]

SBSS – Facebook takes on YouTube

Facebook until recently hasn’t been a place most businesses housed videos. Videos always seemed to be the step child to photos on Facebook. The analytics for videos were lacking for in depth understand of how your users were watching your videos. This past year at f8, Facebook has put effort into beefing up their video […]

New Facebook Pages Rolling out – What You Need to Know

This week Facebook started rolling out the redesigned Pages news feed. The new News Feed is very clean and fresh. It is one change I don’t think we will hear much complaining from the average Facebook user. However, from brands and page owners it may cause a few issues. Unlike the last redesign to pages, […]