All posts by

Timothy Goleman

Is the Customer Always Right?

It’s the age old question in customer service. Is the Customer right? In 1909 Harry Gordon Selfridge, the founder of Selfridge’s, gave us this mantra. Is this the case now? Mashable ran a great article about this topic last week. “Top 5 Reasons the Customer is Always Right is Wrong.” It’s a very interesting read and […]

Whataburger is on Point for Internet Trends

When you think of cutting edge social media campaigns. You think of Oreos, Coca-Cola and more. You don’t think of a Fast Food restaurant. Most quick service restaurants are focused on getting customers. This is done by running ads and timing posts for just the right time. Rarely does this step outside the food arena. […]

Adobe Spark – Spark Your Marketing Creativity

Being a small business and having great graphics and landing pages are sometimes luxuries. They are big expenditures in a marketing budget. Adobe has released a new service that could come in handy. It’s called Adobe Spark. They rebranded it into a trio of apps. The apps are now Post, Pages and  Video. Instead of iOS […]

Twitter Releases Dash Board

Twitter Analytics for most have always been a bit wonky. You always had to go through the Ads interface. Then navigate your way to the analytics you want to view. If you wanted a good overview on the go, it wasn’t easy using just a Twitter app. You could always get in depth per Tweet […]

Thinking Outside the Box for Growth

Some companies try tried and true ways of growth. Then there are others out there who try new and innovative things. Some are super successful, while others end in disaster. I embrace the saying “I’d rather fail at trying something new rather than keep doing the same thing.” In business you have to take risks […]

Is Branding really that important?

I was listening to Ben Thompson and James Allworth’s podcast Exponent. If you love technology and want some great insight, give Exponent a listen. Episode 084 – The Old World Order was about Television advertising and the future of TV. They briefly touched on branding. I was listening while I was driving and it got me […]